Durable Medical Equipment
We provide physician-prescribed durable medical equipment (DME) to patients with workers’ compensation and auto accident claims. We obtain insurance authorization, deliver the equipment and submit the claim to the insurer.
For patients who cannot walk safely during recovery. We provide the wheelchair the physician prescribes — manual, lightweight, transport or power — together with the cushions and accessories needed for safe daily use.
Commonly prescribed — select an item to request it:
Serious injuries often mean weeks of recovery at home. We deliver and set up semi-electric and full-electric hospital beds, pressure-relief mattresses and accessories such as rails and trapeze bars.
Commonly prescribed — select an item to request it:
Walking aids keep injured patients mobile and safe while they heal. We provide standard and wheeled walkers, rollators with seats, underarm and hands-free knee crutches, and canes.
Commonly prescribed — select an item to request it:
Back and neck injuries are among the most common workplace and auto accident injuries. We provide prescribed lumbar-sacral (LSO) and thoraco-lumbar-sacral (TLSO) orthoses and cervical collars.
Commonly prescribed — select an item to request it:
For sprains, fractures and post-surgical recovery, we provide the knee braces, ankle braces and walking boots ordered by the treating physician or surgeon.
Commonly prescribed — select an item to request it:
Hand, wrist and shoulder injuries are common on the job. We provide shoulder immobilizers and slings, wrist braces, and hand and finger splints, including boxer’s fracture splints.
Commonly prescribed — select an item to request it:
When a fracture is slow to heal, or after certain spinal fusion procedures, the physician may prescribe a bone growth stimulator. We obtain authorization from the carrier, deliver the device and submit the claim.
Commonly prescribed — select an item to request it:
Compression therapy helps control swelling and scarring after burns, crush injuries and surgery. We provide custom-measured and standard garments, including stockings, sleeves, gloves, vests and wraps.
Commonly prescribed — select an item to request it:
The specific make and model depend on the physician’s order and the carrier’s authorization. Need equipment that is not listed? Contact us — we provide many other DME items.
Ordering
Physician offices and claims professionals can send orders by fax or online. Patients can start a request themselves and we coordinate with the physician.
We receive the physician’s prescription and the claim details — by fax at (844) 416-0360, by email, or through our online request form.
We verify coverage with the workers’ comp carrier, TPA or auto insurer and obtain authorization for the prescribed equipment.
Once authorized, we deliver the equipment to the patient, set it up and explain how to use it safely.
We submit the claim to the insurance carrier with the authorization and documentation, and follow up until it is processed.
FAQ
A prescription or order from the treating physician, the patient’s name, date of birth and phone number, the date of injury, the insurance carrier or claims administrator, and the claim number. The adjuster’s name and phone number help us obtain authorization faster.
For approved workers’ compensation and auto accident claims, we submit the claim directly to the insurance carrier or claims administrator, so patients typically pay nothing out of pocket. Coverage is decided by your carrier and the status of your claim. If anything is not covered, we tell you before delivery.
We do. After delivery, we submit the claim to the workers’ comp carrier, TPA or auto insurer with the authorization, HCPCS codes, physician order and proof of delivery, and we follow up until the claim is processed. Patients do not need to file anything for the equipment.
We schedule delivery as soon as the prescription is received and the carrier authorizes the equipment, and we keep the patient, physician and adjuster updated. Having the claim number and adjuster contact ready is the best way to speed things up.
Send us the prescription and claim details. We verify coverage and obtain authorization, deliver the equipment, and submit the claim to the insurance carrier for you.
Equipment Request & Referral
For workers’ compensation and auto accident claims. We verify coverage, obtain authorization, deliver the equipment and submit the claim to the insurer. Prefer fax? Send orders to (844) 416-0360.
Patient Feedback
Tell us about your experience with our team, delivery and equipment. Your feedback goes directly to our management team.